Terms and Conditions

Effective Date: [05-08-25]

The following Terms and Conditions apply to all transactions conducted through the ercomsroboticslab.com website. Please read them carefully and retain a copy for your records.

1. Pricing & Availability

• All product prices are listed in ₹ (Indian Rupees) and exclude delivery charges.
• We reserve the right to change any advertised price prior to accepting an order.
• “Previous prices” refer to the prices at which we have previously sold the product.
• All products are subject to availability and may be withdrawn at any time without notice.
• If we are unable to fulfill your order, you will be offered an alternative product or a full refund for the unavailable item(s).

2. Authenticity & Product Information

• We guarantee that all products advertised on our website are 100% genuine.
• Product images are for illustrative purposes only and may differ from actual items due to monitor variations or design updates.
• All product images and content are copyright protected and may only be used with proper credit to © ercomsroboticslab.com.
• Any product photos or visuals are for reference only and should be considered illustrative.

3. Delivery Information

• We deliver to various countries; however, if we are unable to ship to your location, a full refund will be provided.
• For details on delivery charges, please visit our Delivery Information page.
• Delivery dates cannot be specified due to the nature of online ordering.
• For larger orders, please ensure someone is available to receive the package.

4. Order Payment

• Online payments can be made using G-Pay, Bank Transfer, or Counter Pay.
• Payment will be processed before the order is dispatched.
• We take all reasonable steps to secure your order and payment details. However, we are not liable for any unauthorized access unless caused by our negligence.
• Delivery prices vary by location. Please ensure you select the correct delivery location; otherwise, your order may be cancelled.

5. Returns & Order Cancellation

• For details on returns and cancellations, please refer to our Returns and Refund Policy.
• After placing an order, you will receive an email confirming receipt.
• We reserve the right to decline any order at our discretion. All orders are subject to these Terms and Conditions.

6. Security

• We prioritize the security of your personal and payment information.
• While we do our best to protect your data, we are not responsible for any loss caused by unauthorized access unless due to our negligence.

7. Data Privacy

• Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Legal Jurisdiction

• These Terms and Conditions do not affect your statutory rights as a consumer.
• All sales are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.
• All orders are subject to these Terms and Conditions. No amendments will be accepted unless authorized by us in writing.